Compassionate Hospice Care Across Virginia.
Available 24/7.
Our hospice team helps families understand their options, manage symptoms, and begin care quickly wherever home may be.
Compassionate Hospice Care Across Virginia.
Available 24/7.
Our hospice team helps families understand their options, manage symptoms, and begin care quickly wherever home may be.
Why Families Choose James River Hospice
Choosing hospice is one of the most important decisions a family can make. Our goal is to make the process as compassionate, responsive, and straightforward as possible.
Available 24/7 to answer questions and respond when you need us
Care provided wherever your loved one calls home
ACHC accredited and Medicare certified
Local Virginia team serving families since 2013
Higher visit frequency than many hospice providers
Medical equipment, medications, and supplies coordinated for eligible patients
Physicians, nurses, social workers, chaplains, hospice aides, and volunteers working together
Guidance and support for the entire family throughout the hospice journey
How to Get Started
We’ve removed the barriers that make accessing care frustrating. Here’s how we work together:
Step 1: Call Us Anytime
Reach our team at (804) 269-8742 or request a consultation online. You'll speak with someone who listens without rushing you.
Step 2: Meet With a Care
Specialist
A hospice nurse will visit your loved one wherever they are: at home, in the hospital, or in a skilled nursing facility.
Step 3: Begin Care Quickly
Once you're ready, we can often start services the same day or within hours. You'll meet your care team, receive all necessary medical equipment and supplies, and have direct contact information for 24/7 support. From that moment forward, you're never alone in this.
Hospice Is Not a Place. Care Comes to You.
One of the most common questions families ask is:
“Where does hospice happen?”
Hospice care is provided wherever your loved one calls home, whether that’s a private residence, assisted living community, nursing facility, or group home.
That means your loved one can remain in a familiar setting, surrounded by the people and comforts they know best, while our team provides expert medical care and compassionate support.
Trust, Credentials, and Recognition
Committed to the Highest Standards
ACHC Accreditation
We’ve earned accreditation from the Accreditation Commission for Health Care (ACHC), which means our clinical care, safety practices, and quality outcomes have been independently verified against national healthcare standards.
Licensed and Insured
Medicare and Medicaid Certified – We meet all Centers for Medicare & Medicaid Services (CMS) conditions of participation and are listed on Medicare’s Care Compare database.
Locally Trusted
For over a decade, families, physicians, hospitals, skilled nursing facilities, and assisted living communities across Virginia have trusted us to deliver compassionate, high-quality care when it matters most.
Who Pays for Hospice Care?
For most families, hospice care costs nothing out of pocket.
Hospice services are:
100% covered by Medicare for eligible patients
Covered by Medicaid for eligible patients
Often covered by private insurance plans
Coverage typically includes:
Visits from the hospice care team
Medications related to the hospice diagnosis
Medical equipment and supplies delivered to your home
Emotional, spiritual, and family support for patients and families
Bereavement support for loved ones after a loss
Our team walks you through benefits and coverage before care begins, so there are no surprises.
Why Earlier Hospice Care Often Means Better Care
Many families wait, hoping for more time or worrying that choosing hospice means the end is near. That hesitation is natural.
But starting hospice earlier often allows patients to be more comfortable, with better pain and symptom management and fewer hospital visits. It also creates more space for meaningful moments with the people who matter most. Families often feel more supported and less overwhelmed during this time.
Hospice isn’t about giving up. It’s about making each day as comfortable, peaceful, and connected as possible.
Why Earlier Hospice Care Often Means Better Care
Many families wait, hoping for more time or worrying that choosing hospice means the end is near. That hesitation is natural.
But starting hospice earlier often allows patients to be more comfortable, with better pain and symptom management and fewer hospital visits. It also creates more space for meaningful moments with the people who matter most. Families often feel more supported and less overwhelmed during this time.
Hospice isn’t about giving up. It’s about making each day as comfortable, peaceful, and connected as possible.
Frequently Asked Questions
How do I know if my loved one qualifies for hospice?
Hospice may be appropriate for people with a life-limiting illness when a physician believes they may have six months or less to live if the illness follows its expected course. Every situation is different. Our team can help you understand hospice eligibility and answer your questions.
Is hospice covered by Medicare?
For eligible patients, hospice care is covered by Medicare. Medicaid and many private insurance plans also provide hospice benefits. Our team can help verify coverage and explain what is included.
Where is hospice care provided?
Hospice care comes to your loved one. Services can be provided in a private home, assisted living community, nursing facility, or other place your loved one calls home.
Does hospice mean giving up?
No. Hospice focuses on comfort, dignity, and quality of life rather than curative treatment. Many families find that beginning hospice earlier provides more support, better symptom management, and more meaningful time together.
How quickly can hospice care begin?
Once eligibility is confirmed and your family is ready, hospice services can often begin the same day or within hours, depending on the situation. Our team is available 24 hours a day to help coordinate care.
What services are included with hospice care?
Hospice care is provided by an interdisciplinary team that may include physicians, nurses, hospice aides, social workers, chaplains, volunteers, and bereavement specialists. Medical equipment, medications related to the hospice diagnosis, and supplies are also coordinated for eligible patients.
Can I call even if I'm not sure it's time for hospice?
Yes. Many families call before making a decision. We're happy to answer your questions, explain how hospice works, and help you understand your options. Calling does not obligate you to begin hospice care.
Will my loved one have access to someone after hours?
Yes. Our team is available 24 hours a day, 7 days a week to answer questions, provide guidance, and respond when support is needed.
Can my loved one keep their own doctor?
In many cases, yes. Patients may continue seeing their primary physician while receiving hospice care, with the hospice team working together to coordinate care. We can explain how this works based on your loved one's situation.
How do we get started?
Call (804) 269-8742 anytime. We'll listen to your situation, answer your questions, explain the next steps, and help determine whether hospice may be appropriate. If your family chooses hospice, we'll work quickly to coordinate an evaluation and begin care as soon as possible.
Get Compassionate Hospice Care in Virginia
Choosing hospice means giving your loved one the comfort and dignity they deserve, and giving your family the support you need. Call us today at (804) 375-2432, or send us a message online, if you’re thinking about starting hospice care in Richmond and Central Virginia.
© 2026 James River Hospice | All Rights Reserved